Privacy Policy

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Effective Date: 29 August 2025

London Tower Technology Ltd ("we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Who We Are

We are a UK-based IT services company that sells, deploys, and supports Microsoft Business Solutions including Business Central, Dynamics 365, and Power BI.

2. Contact Information

London Tower Technology Ltd

Email: info@londontowertech.co.uk

Phone: +44 (0)20 xxxx xxxx

3. What Data We Collect

We may collect the following personal data:

- Name

- Email address

- Phone number

- Company name

- Job title

- IP address

- Website usage data

4. How We Collect Data

We collect data through:

- Website contact forms

- Newsletter subscriptions

- Service inquiries

- Cookies and analytics tools

5. Legal Basis for Processing

We process personal data under the following legal bases:

- Consent

- Contractual necessity

- Legal obligation

- Legitimate interest

6. Purpose of Data Collection

We use your data to:

- Respond to inquiries

- Deliver and support Microsoft solutions

- Send updates and marketing communications

- Improve our website and services

7. Data Sharing

We may share your data with:

- Microsoft and affiliated service providers

- CRM and analytics platforms

- Legal and regulatory authorities when required

8. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place.

9. Data Retention

We retain personal data only as long as necessary for the purposes stated above. Specific retention periods depend on the nature of the data and legal requirements.

10. Your Rights

You have the right to:

- Access your data

- Rectify inaccurate data

- Erase your data

- Restrict or object to processing

- Withdraw consent

- Lodge a complaint with the ICO

11. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

12. Automated Decision-Making

We do not use automated decision-making or profiling in our services.

13. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

By using our website or services, you agree to the terms of this Privacy Policy.